Joe Tahan's Furniture, Inc. respects the privacy of its customers and all information they chose to share with us through our web site. This policy explains what we do with such information and the measures we employ to preserve and protect it.
Regardless of the type or amount of information you chose to provide us through our web site, Joe Tahan's Furniture will not sell or supply any "personally identifiable information" (meaning information by which you can be individually identified, such as your name, address, telephone number, etc) to any party except as necessary for the facilitation of the business transaction (meaning purchase, order, request for information, etc…) you requested of us.
In addition, any payment information you supply when placing a secure order with us via our Encrypted Order Process will not be fully visible to or accessible by us but will instead be independently processed by an industry approved third party certified to safely and securely process such payments. This separation of payment information affords you an extra measure of security.
We will typically share other (non -payment related) information about your order with certain partners in the facilitation of your order (for example shipping companies, and the Manufacturers of products you purchased so that they may contact you directly with product warranty and support information).
Whether or not to provide any of this information via our web site is completely your own choice. However, if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our web site.
You may opt-out of receiving future mailings at any time for any reason. Please note that such requests may take up to 8 weeks to become effective, particularly if removal from postal mailings is involved. In addition, when you purchase from us or when you choose to enter a sweepstakes or other promotion, you acknowledge that we may still need to contact you via phone, email or postal service mail to address questions or issues specific to these topics even if you have opted out of receiving other communications from us.
We employ extensive security measures to protect both the information you provide as well as that which we otherwise collect during your visit(s) to our web sites. The information we collect may include but is not necessarily limited to your Internet Protocol or IP address (to help identify you and your shopping cart) as well as geographic and demographic information associated with your IP address. Our sites also use "cookies" to keep track of various aspects of your visit (such as the items in your shopping cart).
Allowing the use and storage of "cookies" on your computer is at your discretion and is not required to browse our web sites and products. However, our shopping cart process does require the use and storage of cookies to work properly. Cookies are never used to store sensitive customer information such as names, addresses, passwords or credit card numbers. If you would nonetheless like to place an order on our site but object to or otherwise prefer not to allow cookies, you may place your order by phone by calling our customer service department at 315-732-6189.
Although we make every reasonable effort to protect the security of the information you share with us, no retail transaction, whether physical or virtual, can be guaranteed to be 100% secure. Consequently, we cannot guarantee or warrant the security of any information you supply or transmit to or while on our web sites, and you understand and agree to do so at your own risk.
While we do our best to insure you have a "Safe Internet Experience" while visiting our web sites, we strongly encourage you to take appropriate measures on your own to protect yourself and your information. Such measures include:
- Create unusual passwords with a combination of letters and numbers that are not easy for others to guess
- Keep your passwords in a safe place and don't divulge them to anyone
- Remember to sign off your account and close your browser window when you have finished your visit. This is especially important if you are using a shared or public computer.
- Be sure to regularly check your computer for viruses and malware using reliable software
Some areas of our web sites offer options to "Share products with a friend or family member" which allow you to easily share product or other valuable information with your friends or family. Any e-mail addresses provided to us through the use of these features are used solely for the stated purpose and no other.
The Information We Collect:
This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to receive materials. The types of "Personally Identifiable Information" collected at these pages may include name, company, title, email address, phone number, username, password, preferences, comments, and various types of demographic information. The username, email address, and password are among the items used to uniquely identify you from other individuals so that you may access specific web site resources such as your shopping cart, profile information, order history and order status. This information may also be used to modify the web site in order to enhance your shopping experience. We also use this information to process your orders, provide you with updates and status on your orders and to personalize your shopping experience:
Some pages of our web site allow you to submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of "Personally Identifiable Information" collected may also include the Name, Address, Phone Number, and email address of the other people you specify along with the product(s), service(s) and/or marketing information you have designated that they receive.
The Way We Use Information:
We use the information you provide to complete the transaction(s) you specify. This may include but is not limited to requests for information or services, purchases, etc … We do not share this information with outside parties except to the extent necessary to complete the specified transaction(s).
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete the specified transaction(s).
We may offer gift-cards or other items which you can personalize. Information you provide to us for this purposes will only be used for that purpose and disclosed only as necessary to complete the designated task (including notification to the party receiving the gift card if you so choose).
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment to Children's Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our web site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13. Without exception, children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online and we urge parents and guardians to participate and/or monitor their children's online activities.
How You Can Access or Correct Your Information:
Other than your payment information (which we do not store), you can access your "Personally Identifiable Information" that we collect online and maintain by sending us a written request of release or change of information. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows the error(s). To better protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making requested corrections.
How to Contact Us:
Should you have other questions or concerns about these privacy policies, please call us at 315-732-6189 or e-mail us at email@example.com.